“Primrose Hospice have coordinated with all the other healthcare professionals and he’s getting to feel like a human being again because someone has seen past his illness. I think that, in any community, is a precious resource.”
At Primrose Hospice & Family Support Centre we provide care and support to 1,300 people every year in North East Worcestershire. This simply wouldn’t be possible without our ‘Primrose People’.
From every volunteer, patient, staff member and fundraiser, everyone plays a vital part in ensuring Primrose Hospice & Family Support Centre can continue to provide the free and vital support to our community in their time of need.
The next ‘Primrose Person’ we are going to be hearing from is Deborah Wall, the manager of our Droitwich retail shop. We asked her about her vital role and why Primrose Hospice is important to her. You can listen to or read her words below…
“My favourite part of my job is the variety because, although I know what needs to be done, it’s not a routine job; you’re never quite sure what you are going to go into. You might have plans to do something and then a large number of donations come in and you never know what’s going to be in them!
It can get quite emotional at times, as quite often you are dealing with a bereavement, which is obviously very sad. People can often get quite teary; we had a situation recently which really moved me.
A gentleman came in who was quite young and it was his wife’s wish to donate all her clothing to Primrose after she died. Understandably you could see he was quite emotional about it; we took the donation and we often find that it’s somebody’s life in black bin bags. We went through them and she had clearly loved her clothes, so you almost get a picture of what someone is like in your head. There is something really special about the fact that they want their family to do this, their belonging haven’t just been given away, it was their wish for them to be given to Primrose.
A member of my family is currently using Primrose Hospice’s services and he has received the most incredible care; he’s right in the middle of the picture again. The hospice have coordinated with all the other healthcare professionals and he’s getting to feel like a human being again because someone has seen past his illness. I think that, in any community, is a precious resource.”
We have to raise over £1.95 million each year to continue to provide our services to care for our patients and families. Our six charity shops raise 40% of our needed income but we couldn’t do this without the generosity of our community visiting our shops to donate and purchase items.
When you donate a bag of items or pop in and make a purchase you are helping us to provide vital care and support for people living with life-limiting illnesses and families. Thank you.