Individual Volunteering

Could you volunteer with Primrose Hospice? Whether you could spare minutes or hours, days or weeks, you could make a meaningful difference to enable us to continue to offer the services that we do to support patients and families that are affected by a life-limiting illness.

Over 400 volunteers give their time to Primrose and are involved in a wide range of activities, from familiar roles such as helping in our shops, supporting our patients in the Day Hospice or assisting the Family Support Team.

Our volunteers are all very special people, but they are also ordinary people, very much respected as part of the Primrose team. Many of our volunteers are involved in more than one role.

What do we look for in our volunteers?

People who seek involvement in an organisation where patients have a very positive attitude to their illness, and a determination to get the most out of life. People who are reliable, empathetic, understand the need for strict confidentiality, and have life skills and experience to bring.

What do volunteers get out of it?

Volunteers know that their work is appreciated by staff and patients alike. They become part of a caring team. By giving their time and expertise they enable the Hospice to spend its resources on direct patient care. They become important ambassadors for the hospice within the community.

Pick up new life skills, meeting new people, working as part of a team, building your confidence, self-esteem, motivation and developing leadership skills are just a few of the things you can get out of volunteering.

It’s great for your CV

It’s tough out there in the working world, but volunteering some of your time could help. The skills you can pick up and the experience you gain are all transferable to your career – especially if you volunteer in a role directly related to your chosen path. Doing something outside your work and social life or studies shows initiative and enhances your CV to help you stand out from others for the right reason.

Get in Touch

For more information about volunteering opportunities at Primrose Hospice please contact:

Jo Wright, Volunteers’ Manager


Telephone 01527 871051


Volunteer profile

Volunteer charity retail assistant role description

How do I apply?

If you are interested in any of the current vacancies please click on the apply here button below:

Please note: If you haven’t heard back from us in 5 working days please get in touch with us:

T: 01527 871051


Printable Volunteer Application Forms

Once you have completed your application form please email your form to: Jo Wright or post to:

FAO Jo Wright
Primrose Hospice & Family Support Centre
St Godwalds Road
B60 3BW

Volunteer Application Form

Shop Volunteer Application Form

Complementary Therapist Volunteer Application Form

If you have any questions about the above application forms please contact our Volunteer’s Manager Jo Wright: or call: 01527 871 051

Please refer to our Current Volunteer Vacancies page for up to date volunteering opportunities.

You can view our Volunteer Policy here.

Volunteering areas:

Day Hospice

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Providing a listening ear and emotional support for patients and their families as well as practical help such as serving meals and refreshments. Tuesday to Thursday from 10:30am until 1:30pm.


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Some volunteers maintain specific areas of the garden, perhaps in memory of a loved-one. Others maintain and enhance planted areas and seasonal pots.



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Bringing patients to the hospice and returning them home again, thus enabling patients to attend who would otherwise be unable to come.  Also driving patients to and from the hospice for outpatient appointments, counselling and complementary therapy.


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Guiding and assisting patients in making items, (cards, gifts, glass & pottery painting etc), which they can give as gifts to family or friends. Also an important form of diversional therapy.


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The first point of contact for all patients and visitors, and a friendly and efficient voice on the telephone. Monday to Friday 9am till 12.30pm and 12.30pm till 3.30pm.

Complementary Therapies

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Qualified therapists provide a range of therapies including reflexology, Reiki, massage, Indian head massage, acupuncture, hypnotherapy and many more to patients and families in the relaxing Coppice Centre at Primrose Hospice.

Family Support

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Providing support to individuals and families.

Bereavement Support groups

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Facilitating groups of people at various stages of their illness in self-help, more independent environment.


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Qualified counsellors support patients and their families on a one to one basis at the hospice in the Coppice Centre.

Children’s Family Support

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Helping to support children where a family member has been affected by a life limiting diagnosis; this is with one to one support or group activities.


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Volunteers help with various fundraising activities in many different capacities from organising or taking part in events, holding stalls and street collections, running raffles and tombolas, distributing literature to advertising up and coming events, running supporter groups in the local community or becoming an ambassador and giving talks to raise awareness of the work that the hospice does and how we rely on donations.  The list is not exhaustive as there are many different activities within the fundraising department.


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The Hospice’s shops make a significant contribution towards our income generation and links us with the community we serve.  We are always looking for volunteers to join the team.  There are a variety of different opportunities including sorting and pricing stock, restocking the shop, doing creative displays, serving customers at the till or tidying the shop displays and chatting to the customers; this list is not exhaustive as we have many other roles in the shops to suit individuals.


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Volunteers help with taking photographs of donated items, listing on eBay, packaging sold items ready for posting and researching items to find their value.

DIY & Maintenance

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Supporting us at the hospice and in the shops with painting and general maintenance.


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We have a fantastic Primrose Choir that support us throughout the year with their concerts, events and performing at various occasions raising funds for the hospice.