The Primrose Hospice Counselling Service is based in the purpose-built Coppice Centre adjacent to Primrose Day Hospice.

The Counselling Service has been BACP (British Association of Counselling and Psychotherapy) Accredited since 2011, it is the only Hospice in Worcestershire to achieve and maintain this.

It delivers a professional high ethical standard of counselling valuing every individual in their own right, our service is open to patients and their families who are experiencing a life limiting illness.

We also offer a bereavement service for anyone experiencing an unexpected death which has occurred in the last 3 years.

It is necessary for all our patients, families and bereavement clients to be registered with a GP in the area of North-East Worcestershire.

People can self-refer to the service or be referred by a health care professional, such as a GP. Following an initial assessment, there is sometimes a short wait before a counsellor becomes available. There is no charge for accessing the Counselling Service and all sessions are confidential.

If you are interested in accessing Counselling Service, please contact our team:

T: 01527 889799


Volunteer Counsellors needed. Could you help?

We want to support more people in our community, so we are looking for qualified counsellors to join our volunteer counselling team. It may be you are working towards your accreditation, or simply want to use your skills to support your community.

We require that you have a minimum Level 4 Qualification and you are a registered member of BACP as we are BACP registered service. In return we can offer monthly supervision delivered by a senior practitioner, and CPD training which has planned events throughout the year, and the opportunity to work alongside a supportive team here at the Primrose Hospice Family Support Centre.

You will be helping to deliver a vital support for someone experiencing what might be the hardest time in their life.

If you are interested in becoming a volunteer counsellor for Primrose Hospice please contact Heather or Carolyn for an informal chat to find out more.

T: 01527 889799

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We would love to hear your thoughts about your experience at Primrose Hospice, so we can improve services.

Please take a few minutes to complete our survey here.


Our Family Support Service is supported by the TNL Community fund: