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What you need to know before visiting Primrose Hospice

We know you probably have a few questions about visiting Primrose Hospice following the easing of lockdown measures.

Primrose Hospice has taken steps to keep everyone safe and adhere to Government recommendations on things such as social distancing.

Here we have tried to answer a few of those queries regarding visiting Primrose Hospice in St Godwald’s Road, Bromsgrove.

These measures have been put in place to keep us all safe and protect the extremely vulnerable people that we support at Primrose Hospice.

Can I visit Primrose Hospice without an appointment?

For the safety of everyone including our staff and volunteers, we are carefully managing access to our facilities. We would ask that, wherever possible, you make an appointment or ring ahead if you need to attend the hospice.

Can I drop in donations of money to the hospice?

We are very grateful for any financial support and donations can be dropped at the hospice. Again, we would ask that you ring ahead.  You can now donate easily here.

Is the donation shed open at Primrose Hospice?

We are no longer taking any donations of items for our shops at the hospice. We have to quarantine all donations for 72 hours due to Covid-19 so reluctantly we have had to restrict times and locations for donations. Our Headless Cross shop usually accepts donations on Thursday mornings. Please take a look at our social media for other opportunities to donate at our shops.

Is the reception area manned and, if so, during what hours?

Our volunteer receptionists are supporting the hospice. We aim to have the reception area supported every morning.

What do I need to do before attending Primrose Hospice?

You should only attend Primrose Hospice and Family Support Centre if you are well, have no symptoms of Covid-19 and have not been exposed or advised to isolate.  On entry to the building you will be asked to wash or gel your hands and maintain social distancing at all times.

Are you holding appointments at the hospice for patients or families?

We are currently seeing some clients at the hospice for small groups meeting outside or for face to face support.  At present we are not asking patients to attend. We are endeavouring to meet their needs in their own homes or by remote methods.

If you still have questions please do either call or email and one of our staff members will be happy to speak to you.