Primrose Hospice rated ‘GOOD’

Primrose Hospice and Family Support Centre is thrilled to announce it has received a rating of “Good” from the Care Quality Commission (CQC), reflecting the hospice’s dedication to providing exceptional care and support to its patients and families.

The CQC, the independent regulator of health and social care services in England, conducted a comprehensive inspection of Primrose Hospice’s facilities, services, and patient care practices in November 2023. Following the thorough assessment, Primrose Hospice received an overall rating of “Good,” which highlights the organisation’s commitment to maintaining high standards of quality and safety.

We are delighted to have achieved a ‘Good’ rating from the Care Quality Commission,” said David Burrell, CEO of Primrose Hospice. This recognition is a testament to the hard work and dedication of our staff, volunteers, and supporters who strive tirelessly to ensure that our patients receive the best possible care and support during challenging times.”

The CQC’s assessment encompassed various aspects of Primrose Hospice’s operations, including its effectiveness in delivering care, responsiveness to patients’ needs, safety protocols, leadership, and overall quality of services. The “Good” rating reflects Primrose Hospice’s strong performance across these key areas, highlighting its success in meeting the stringent regulatory standards set by the CQC.

We are immensely proud of this achievement, which underscores our ongoing commitment to providing compassionate, person-centred care to individuals and families facing life-limiting illnesses,” added Dawn White, Head of Clinical Services. This rating reaffirms our position as the trusted provider of hospice care in our community.

Primrose Hospice remains dedicated to continuous improvement and innovation, striving to enhance its services further to meet the evolving needs of patients and their loved ones.

The organisation expresses its gratitude to the CQC for its rigorous evaluation process and pledges to maintain its high standards of care delivery.

For more information about Primrose Hospice and our services, please visit: