Counselling
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Primrose Hospice is an Accredited Organisational Member of the British Association for Counselling and Psychotherapy (BACP) and operates in full accordance with the BACP Ethical Framework for the Counselling Professions. Further information is available here.
Primrose Counselling is committed to providing a safe, respectful, and inclusive environment for all clients. We do not discriminate on the grounds of age, disability, race, ethnicity, gender, gender identity, sexual orientation, marital status, religion or belief, or any other protected characteristic. Every client is treated with fairness, dignity, and respect throughout the counselling process.
Our counselling service is available to patients and their families who are living with a life-limiting illness. We also offer a bereavement service for anyone who has experienced an unexpected death within the last three years.
All patients, family members, and bereavement clients must be registered with a GP in the North-East Worcestershire area.
You can self-refer to the service or be referred by a health care professional, such as a GP.
Following the initial assessment, please note that the counselling service operates a waiting list before a counsellor can be allocated.
Our counselling team consists of qualified practitioners and student volunteers. Appointment availability may vary based on their capacity.
If you are interested in accessing Counselling Service, please contact our team:
T: 01527 889799
E: primrosehospice.familysupportreferrals@nhs.net
If you are interested in learning more about our other Family Support Services, visit this page or download our leaflet here.
We want to support more people in our community, so we are looking for qualified counsellors to join our volunteer counselling team. It may be you are working towards your accreditation, or simply want to use your skills to support your community.
We require that you have a minimum Level 4 Qualification and you are a registered member of BACP as we are BACP registered service. We offer CPD training which has planned events throughout the year, and the opportunity to work alongside a supportive team here at the Primrose Hospice Family Support Centre.
You will be helping to deliver a vital support for someone experiencing what might be the hardest time in their life.
If you are interested in becoming a volunteer counsellor for Primrose Hospice please contact Heather or Lisa for an informal chat to find out more.
T: 01527 889799
E: heather.coughlin@nhs.net or lisa.watts5@nhs.net
By sharing your experience at Primrose Hospice & Family Support Centre you could help people understand what our Hospice, located on St Godwald’s Road, is like and how they too could benefit from our support.
Find out more about sharing your story, by clicking here.
We would love to hear your thoughts about your experience at Primrose Hospice, so we can improve services.
Please take a few minutes to complete our survey here.
Primrose Hospice Counselling Agreement
Primrose Hospice Counselling Agreement – Remote
Our Family Support Service is supported by the TNL Community fund:
Find a private counsellor through BACP website
NHS Talking therapies
MIND Worcestershire Safe Haven
Useful contacts LGBTQIA +
Social Prescribing
Urgent and Crisis Support
In an emergency or crisis, do not wait for a referral.
Self-help for mental health
