Children & Young People

Primrose Hospice offers specialist emotional support for children and young people who are affected by bereavement or by a life-limiting illness of someone close to them.

We provide a safe, supportive environment where children and young people can explore their feelings, build understanding, and learn ways to cope.

Who is this support for?

Our Children and Young People’s team supports:

– Children and young people who have been bereaved 

– Those who have a family member with a life-limiting illness 

– Families who want support helping a child cope with change or uncertainty related to bereavement or life-limiting illnesses

Support is tailored to the child’s age, understanding and individual needs.

How do we support Children and Young people?

Our service helps children and young people to:

– Understand and process difficult emotions 

– Express their feelings in a safe and age-appropriate way 

– Build coping skills and emotional resilience 

– Feel less alone in their experiences 

– Gain reassurance and support during times of uncertainty 

We also support parents and carers to help them feel more confident in supporting their child.

What to expect?

Support may be offered through:

– One-to-one sessions 

Group sessions (where appropriate) 

Sessions are designed to be age-appropriate and may include:

– Talking and listening 

– Creative activities such as drawing or play 

– Gentle guidance and coping strategies 

– Memory work to help keep a connection to the person who has died

Our team also work alongside schools to support the child and their family.

Children and young people are always supported at their own pace, and there is no pressure to share more than they feel comfortable with.

How to access support?

To access this service, a referral is required.

Referrals can be made by:

– Parents or carers 

– Schools or education professionals 

– Healthcare or social care professionals 

To accept a referral, we would require the following information:

  • Name of Child
  • DOB
  • Address
  • GP
  • Parent/Carer’s name
  • Brief information regarding the child’s situation
  • Referrer’s details

Please note:

  • Parents/carers must be aware of the referral
  • Children can be assessed with their family or on their own.

If you would like to make a referral or would like more information please contact Primrose Hospice Coppice Centre on:

T: 01527 889799

E: Primrosehospice.familysupportreferrals@nhs.net

What happens next?

– We will contact the family within 10 working days 

– An initial assessment will be arranged 

– We will recommend the most appropriate support 

– Support may be one-to-one, group-based, or a combination 

Sessions can take place at Primrose Hospice (B60 3BW), in school, or within the community where appropriate.

Meet our dedicated Family Support team here. 

Children and Young People’s Support FAQs:

My child finds it hard to talk, will that be a problem?

We are very used to this. Children will be encouraged to express themselves in different ways, including play and creative activities.

Will I be involved as a parent or carer?

Yes, we will work with you to support your child. One to one sessions will be confidential but parents will be informed if there are any concerns about their child’s safety.  

Is this counselling?

Support is classed as family support but may include sessions which include counselling elements. All of our team are trained to support bereaved children and young people.  

How long can support last?

This depends on the child’s needs and will be discussed with you.

Is the service free?

Yes, all Primrose Hospice services are free of charge. If you would like to make a donation, please visit this page.


Below you can hear from Jack whose family have been supported by our Children and Young People’s team:


Children’s books dealing with death and bereavement can be a good way to explain difficult concepts to young people.

As parents or carers, it can be difficult to find the words to explain grief, death and bereavement to children and young people.

Our Children’s Team have suggested some useful children’s books dealing with death and bereavement. View our reading lists below:

Children’s Book List – Bereavement

Children’s Book List -When Someone is Not Expected to Live

Children’s Book List – Feelings


Have you or your family been supported at Primrose Hospice? We’d love to hear about your experience. 

By sharing your experience at Primrose Hospice & Family Support Centre you could help people understand what our Hospice, located on St Godwald’s Road, is like and how they too could benefit from our support.

Find out more about sharing your story, by clicking here. 


We would love to hear your thoughts about your experience at Primrose Hospice, so we can improve services.

Please take a few minutes to complete our survey here.

Our Family Support Service is supported by the TNL Community fund: