Here at Primrose Hospice & Family Support Centre we are always pleased to receive feedback. Below you can read some of the kind words from our supporters, patients, clients and families.

If you have any comments, compliments or questions about Primrose Hospice please do not hesitate to get in contact. You can contact the hospice by calling 01527 871051, emailing info@primrosehospice.org or writing to Primrose Hospice, St Godwalds Road, Bromsgrove, Worcestershire, B60 3BW. If you would like to make a complaint, please visit this page or contact us using the details above.

Have you or your family been supported at Primrose Hospice? We’d love to hear about your experience.

By sharing your experience at Primrose Hospice & Family Support Centre you could help people understand what our Hospice, located on St Godwald’s Road, is like and how they too could benefit from our support.

Find out more about sharing your story, by clicking here. 

Day Hospice Patient: “This place has really helped me. I’ve planned my funeral and I have discussed my wishes with my family. I am opening up more since coming here.” – Learn about our Day Hospice here.

Living Well Service Client: “I would like to say thank you for letting me be a part of your lovely Craft Group. It gave me quiet peaceful time to think about the loss of my husband without having to talk about it. The ladies were all so welcoming and lovely. I didn’t ever need to share my grief but I needed some quiet time to focus, your craft group enabled me to come to terms with my grief in the company of others. This thinking time was absolutely vital for me and I need you to know how vital it was for my sense of loss.” – Learn more about our Living Well Service here.

Family Support Client: “I just wanted to say thank you personally for inviting me to join Carer’s Group. I found it such a special thing to be a part of at a very difficult time in my life. You helped my husband and myself in other ways too, including our Blue Badge application and attendance allowance. The Primrose Hospice will always have a special place in my heart.” – Learn more about our Support Groups here. 

Children’s Support: “My son has found coming the sessions has helped in so many ways. We are so grateful for this and feel he would be in a bad place if it wasn’t for the Children’s Team support. It has been an ongoing journey and so valuable for him. We are so grateful as a family for the support over the past 3 years. The service Primrose provides has given us something we will never forget. In our families darkest times Primrose Hospice have been there and how my son is doing now, is all down to Primrose Children’s Team. Thank you so much.” Learn about our Children and Young People’s Support.

Retail Supporter: “I just wanted to drop you a line to say thank you for collecting my donations of furniture and hope that the sale of the items help fundraising efforts.  I also would like to pass on my thanks to the staff that collected the furniture, who were very respectful of my property and the donations.” Learn about our charity shops here.