“I think when people say they’re going to a hospice, you automatically think that it’s doom and gloom but it’s so full of joy and light and laughter.

That’s what people need to realise that there is light, joy and laughter, although you can’t see it. It’s just at the end of that tunnel and you’re just working your way through the tunnel.”

“We feel really positive as she now has the right people around her. Without the support of Primrose Hospice, I don’t know what we would have done.” Learn about our Day Hospice.

“I think we’d been completely and utterly lost without this group. If we hadn’t have become friends and started doing things, we would have been sitting at home. Where else would we go? I mean, we’ve all got friends outside of Primrose, but the friendship here is so different. Everybody understands what everybody’s going through, and people can just come in and say, I’ve had a bad day.” Learn about our bereavement groups.

“I would like to thank you all from the bottom of my heart for all the love, help and support shown to me since the tragic loss of my son. You have all been so caring, so thoughtful and so encouraging in my darkest days. You have all contributed to my wellbeing in many different ways.

I know I have survived this largely because of you. You have given me the opportunity to find a pathway through this ongoing journey. Just being heard and finding understanding has given me the strength to keep going and continue to find direction.” Learn about our Family Support.

“Primrose Hospice has saved my life and has made a huge difference to me. If I need to talk there is always someone there to listen.” Learn about our Day Hospice.

“Thank you so much for listening to me. You are the first person that I’ve ever opened up to. You instantly put me at ease even though my anxiety was through the roof. You do such a wonderful job. It’s been a pleasure meeting you and thank you for being so caring and lovely to me. Thanks for accepting me for who I am.” Learn about our Family Support.

“What a positive experience I had in donating some items in your Bromsgrove shop. The team there on Saturday morning were really helpful, kind and grateful for my donation.” Learn about our charity shops.

“Thank you for all the love, help and support you have given my daughter over the last year it really has made such a difference for all the family. It has been such a pleasure seeing you every week and I know my daughter has enjoyed her time with you too. From the most horrendous situation you have been the shining light in the darkness of grief. Thank you doesn’t sound or seem enough but it means everything.” Learn about our Children and Young People’s Support.