Benefits Advice
Our Benefits Advice service helps you understand and access the financial support you may be entitled to when living with a life-limiting illness or supporting someone who is.
We provide practical, confidential guidance to help reduce financial stress and ensure you receive the support available to you.
Who can access benefits advice?
This service is available for:
– People living with a life-limiting illness
– Family members, carers, and loved ones
– Individuals experiencing financial concerns related to life-limiting illnesses or bereavement
If you are unsure whether you are eligible, our team will be happy to advise you.
How benefits advice can help:
Our team can support you to:
– Understand what benefits you may be entitled to
– Help and support with housing, employment, debt and bereavement issues
– Help navigate complex forms and paperwork
– Navigate changes to your financial situation
– Feel more confident and informed about your options
Our aim is to ease the financial pressure so you can focus on what matters most.
It’s important to note that our Benefit Advisors are NOT financial advisors and will not give advice on savings, pensions, probate, wills, or investments. However, we may provide you with details of professional organisations that may help with these matters.
How to access benefits advice:
You can access this service by making a self-referral to our team directly:
T: 01527 889799
E: primrosehospice.familysupportreferrals@nhs.net
What to expect:
Once you’ve made your referral:
– A member of our team will contact you to talk through your situation
– We will identify the support available to you
– We will guide you through the application process
– We can help you complete forms if needed
Our team provides a compassionate and confidential service, offering clear advice without judgement. We are here to make the process as simple and stress-free as possible. We will support you at your own pace, with clear and practical guidance throughout.
“You helped my husband and myself in other ways too, including our Blue Badge application and attendance allowance. The Primrose Hospice will always have a special place in my heart.” -Benefits Client.
Benefits Advice FAQs:
Do I need to pay for this service?
No, all advice and support are free of charge. If you would like to make a donation, please visit this page.
Can you help me fill in forms?
Yes, we can help you complete benefit applications and paperwork.
What if I am already receiving benefits?
We can review your situation and make sure you are receiving everything you are entitled to.
Is the service confidential?
Yes, all advice is provided in strict confidence.
Please do contact our team using the above details to discuss what may be available to you and your family.
By sharing your experience at Primrose Hospice & Family Support Centre you could help people understand what our Hospice, located on St Godwald’s Road, is like and how they too could benefit from our support.
Find out more about sharing your story, by clicking here.
We would love to hear your thoughts about your experience at Primrose Hospice, so we can improve services.
Please take a few minutes to complete our survey here.
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